Patient Use, confidence and involvement


As a result of negative experiences, lack of health literacy, and communication barriers many Deaf patients do not have the confidence to speak-up, let alone get involved in shaping their NHS services and being a partner in their health decisions.

Minimal involvement and the absence of active responses from the NHS, especially when constructive criticism or outrage is expressed, decrease future prospects of Deaf involvement. This unequal access to participation, having a recognized voice in how health and social care services should be run and what should be provided only perpetuates other causes of Deaf health inequalities.