Negative Care Experiences


The frequent nature of Deaf negative care experiences is very troubling. Whether this be a result of communication barriers or discriminatory behaviour, Deaf people often find using GP services a difficult and negative experience. In worst case scenarios Deaf people find themselves talked down to, or even blamed for not providing an interpreter themselves

Most negative care experiences derive from simple communication and knowledge barriers. These range from not seeing/hearing their name called while in a waiting room, to using ‘Just Interpreters’, or not knowing how to get more time with a GP or other health professionals to answer questions